If you are dissatisfied with an item purchased from our website you may contact us for a refund, provided that the conditions of our Refund policy have been satisfied.
We will exchange or refund a product provided that:
- there is valid proof of purchase, i.e. till slip;
- it is within 1 week of the original purchase date;
- it is in its original packaging or condition, i.e. the security seal or shrink wrap is intact (if applicable), product is unworn and unused and the online store’s price ticket is attached.
- Refunds will be accepted at our store, provided that the above requirements are satisfied.
- All refunds are processed strictly in accordance with the original sales tender type and only after confirmation that the funds were received in our bank account.
- If you wish to return something that you purchased online at www.shimshaladventureshop.com and have met the above conditions for refund, you can do so in one with the step below
- Return the selected item back to our store, together with your invoice, and you’re the amount will be refunded with the appropriate amount. The address details are as follows:
Attention: Our store
Shop # 57 Super Market New Iqbal Park Lahore, Pakistan